IndiGo is built for people with things to do, places to be, people to see – who don’t want to waste time, money or energy in the process. By minimizing the cost/time/tension of air travel, IndiGo opens up a country full of opportunities. With IndiGo, you’ve got a billion reasons to fly! IndiGo incorporates the best hardware, software, interface design & personnel from around the world.The IndiGo team uses all of these resources to design processes and rules that are safe and simple, that make sense, and that cut waste and hassles, which in turn ensures a uniquely smooth, seamless, precise, gimmick-free customer experience at fares that are always affordable. IndiGo focuses on doing one thing, and doing it well. That’s why we have:
- One type of airplane – brand-new Airbus A320s
- One type of fare – low
- One type of customer service – professional
- One way to deal with delays and cancellations – honestly
We believe that we can offer the lowest fares by staying focused, which keeps our costs down without cutting corners or compromising on things that matter.